At Genisys Finance, transparency is not a marketing slogan; it is the foundation of our business. We understand that applying for finance can feel overwhelming, which is why we are committed to being open, honest and upfront at every stage of your journey.
Because we are a new brokerage with decades of industry experience behind us, we have taken the time to anticipate every question you might have. This comprehensive FAQ section is our way of proving our commitment: we have documented honest, detailed answers to hundreds of real customer queries across home loans, personal loans, business finance and property investment.
- Providing complete visibility of all fees, commissions and lender payments before you commit
- Explaining every option, rate and term in clear, plain English—no hidden clauses, no surprises
- Comparing genuine offers from over 40 lenders to ensure you receive the most competitive solution for your circumstances
- Disclosing exactly how we are remunerated and never accepting incentives that could compromise our advice
Genisys Finance is an independent Australian loan brokerage firm.
We work with a range of banks, credit unions, and non-bank lenders to help individuals and businesses find suitable finance options including home loans, business loans, personal loans, vehicle finance, and property loans.
As brokers, we act as a bridge between you and lenders.
We assess your financial goals, compare multiple loan products, and present you with the best options — saving you from applying to multiple banks individually.
No, we are not a lender.
We are a licensed loan broker who partners with several reputable lenders across Australia to help you secure the most suitable and competitive finance.
In most cases, our service is free for you.
We are paid a commission by the lender once your loan is approved and settled.
We disclose any fees or commissions where required, in accordance with Australian law.
Absolutely.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Your information is stored securely and used only for legitimate financial assessment and application purposes.
View our Privacy Policy for details.
No, generally not.
We do not charge upfront brokerage or consultation fees.
However, some lenders may charge their own application or valuation fees — we will inform you clearly before you proceed.
You’ll typically need:
• Proof of identity (Driver’s Licence or Passport)
• Proof of income (recent payslips, tax returns, or BAS for businesses)
• Bank statements
• Employment or business details
• Property or asset documents (if applicable)
We’ll guide you step-by-step through exactly what’s needed for your loan type.
An initial consultation or quote doesn’t affect your credit score.
However, a formal application usually triggers a credit check by the lender, which may have a small temporary impact.
We help you prepare and apply strategically to minimise any negative effect.
Processing time depends on the loan type and lender:
• Personal Loans: 1–3 business days
• Home Loans: 5–10 business days (depending on valuation)
• Business Loans: 3–7 business days
• Car Loans: 1–3 business days
We’ll keep you updated throughout the process.
Yes.
We work with lenders that specialise in self-employed, low-documentation, and non-conforming loans.
Even if you have a low credit score, we’ll help you explore realistic finance options.
Yes.
We can review your current loan, compare it with other offers, and help you refinance to reduce interest rates, consolidate debts, or access equity.
• Access to multiple lenders and loan products.
• Fast, transparent service.
• No hidden fees.
• Personalised support from an Australian-based team.
• Expertise across home, business, and property finance.
A home loan (or mortgage) is money borrowed from a bank or lender to buy residential property, repaid over a set period (commonly 25–30 years) with interest.
We assist with:
• First Home Buyer Loans
• Owner-Occupied Home Loans
• Investment Property Loans
• Construction Loans
• Refinance and Debt Consolidation Loans
• Fixed, Variable, and Split Interest Rate Options
Most lenders require at least 5–20% of the property’s purchase price as a deposit.
If your deposit is less than 20%, Lenders Mortgage Insurance (LMI) may apply.
LMI protects the lender (not you) if you cannot repay the loan.
It’s usually required when borrowing more than 80% of the property value.
Yes, we can arrange a pre-approval to help you know your borrowing power before making an offer on a property.
Pre-approval typically lasts for 90 days.
Lenders assess your income, expenses, existing debts, credit history, and the property value to determine how much you can borrow.
Absolutely.
We can help you refinance to a better rate, switch lenders, or access equity for renovations or investments.
• Fixed Rate: Interest stays the same for a set term (e.g., 2 or 3 years).
• Variable Rate: Interest can move up or down based on market conditions.
We’ll help you choose what best suits your goals.
Personal loans can be used for:
• Home improvements
• Travel or weddings
• Medical expenses
• Debt consolidation
• Buying a car or equipment
• Secured: Backed by an asset (like a car or property). Usually lower interest.
• Unsecured: No collateral required, but rates can be higher.
Most personal loans range from $2,000 to $100,000, depending on the lender, your income, and credit profile.
Typically between 1 to 7 years.
You can often choose weekly, fortnightly, or monthly repayments.
Yes, most lenders allow early repayment, though some may charge a small early exit fee. We’ll help you find lenders with flexible terms.
We can assist with:
• Business Start-Up Loans
• Equipment and Vehicle Finance
• Working Capital Loans
• Invoice Financing
• Commercial Property Loans
• Business Expansion Loans
You’ll usually need:
• ABN / ACN
• Business financial statements (BAS, tax returns, profit & loss)
• Bank statements
• ID proof
• Business plan (for new ventures)
Yes.
We work with lenders who support new and small businesses, especially if you have strong business plans, contracts, or personal security.
Depending on the loan type, approval may take 2 to 10 business days.
Yes.
We can connect you with alternative lenders who assess your business performance, not just your credit score.
This loan is used to purchase property with the intention of generating rental income or capital growth.
Yes, you can access your home equity to fund an investment purchase.
We’ll help you calculate available equity and borrowing options.
Interest on investment loans is often tax-deductible.
However, you should seek advice from a qualified tax professional.
Yes. We provide finance for:
• Cars, bikes, boats, or caravans
• Commercial vehicles and equipment
• Fleet or business-use vehicles
Yes — we can arrange fast pre-approval so you can shop with confidence.
Not always.
Some lenders offer 100% finance, depending on your credit profile.
Yes.
We work with lenders who finance both new and used vehicles.
Refinancing can help you:
• Get a lower interest rate
• Reduce monthly repayments
• Access equity for renovations or investment
• Combine multiple debts into one manageable payment
There may be exit fees or settlement costs depending on your current lender, but often the savings from refinancing outweigh these costs.
We’ll calculate and show you your total benefit before you switch.
Every 12–24 months is ideal.
We can review your loan to ensure you’re still getting a competitive deal.